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© 2004 Avocet Systems, Inc.
Call Us Today at 207-596-7766 ("Picton Press")
Avocet Systems, Inc. : The Complete Solution for Embedded Systems Development Tools
14 Day Return Policy

Avocet will accept returns hardware within 14 days of the shipping date of the original order.

For software products, returns are accepted only if a serious defect is found which we either can not or will not correct. The defect must be encountered within three months of the date of purchase,
  • This period may only be extended with prior authorization.

  • We can only accept items in their original condition and with all of the original contents, so please take care when packing the item being returned. Items must be returned with sufficient packing materials, bubble wrap, etc to prevent damage in return shipment.

  • All returns must be accompanied by an RMA number. Returned items received without an RMA number will be returned to the customer at the customer's expense.

  • A 15% software restock fee will be assessed on returned software. A 15% hardware restock fee, up to a maximum of $500, will be assessed on returned hardware and canceled hardware orders.