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© 2011 Avocet Systems
Call Us Today at 207-596-7766 ("Picton Press") or 207-691-0827 (mobile)
Avocet Systems : The Complete Solution for Embedded Systems Development Software
Return Policy

For software products, returns are accepted only if a serious defect is found which we can not correct and for which no reasonable workaround can be offered. The defect must be encountered within 28 days of the date of purchase.
  • This period may only be extended with prior authorization.

  • We can only accept items in their original condition and with all of the original contents, so please take care when packing the item being returned. Items must be returned with sufficient packing materials, bubble wrap, etc to prevent damage in return shipment.

  • All returns must be accompanied by an RMA number. Returned items received without an RMA number will be returned to the customer at the customer's expense.

  • Returns are not accepted on the basis of defects or limitations which are evident in the demo version. You are therefore advised to download the demo version for testing before purchase.

  • A 15% software restock fee will be assessed on returned software.

  • Shipping charges are not reimbursed.