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Gordon Drive, P.O.Box 1347 Rockland, Maine 04841 U.S.A.
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Call
Us Today at 207-596-7766 ("Picton Press") or 207-691-0827
(mobile)
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Avocet Systems : The Complete Solution for Embedded Systems Development
Software
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Contacting
Support
1. By phone
Please have the serial number of your product
ready when calling tech support. Our technical support staff
will need this information in order to assist you.
Technical Support Phone:
(207) 596-7766
11:00am - 5:30pm Eastern Time Tuesdays and Thursdays, 4:00pm
- 6:00pm Mondays, Wednesdays and Fridays. Eastern Standard Time
is 4 hours behind GMT April to November and 5 hours behind GMT
from November to April.
2.
By email
For email support also, please include your serial number with
each message, writing a concise description of the difficulty.
If sending sample code by way of an email attachment, please
remember to supply any non standard INCLUDE/#include files that
your code sample references. Send your support request message(s)
here.
3. By web support form
Fill out the a support request form here.
Support is only available with an up-to-date software license.
It is update if it is less than a year since you purchased the
product or your most recent update/upgrade. If you are beyond
your support period and are interested in receiving technical
support, please us this page
to request information about an upgrade or update to renew your
support.
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