3 Gordon Drive, P.O.Box 1347 Rockland, Maine 04841 U.S.A.
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© 2010 Avocet Systems
Call Us Today at 207-596-7766 ("Picton Press") or 207-691-0827 (mobile)
Avocet Systems : The Complete Solution for Embedded Systems Development Software
Contacting Support

1. By phone

Please have the serial number of your product ready when calling tech support. Our technical support staff will need this information in order to assist you.

Technical Support Phone:
(207) 596-7766

11:00am - 5:30pm Eastern Time Tuesdays and Thursdays, 4:00pm - 6:00pm Mondays, Wednesdays and Fridays. Eastern Standard Time is 4 hours behind GMT April to November and 5 hours behind GMT from November to April.

2. By email

For email support also, please include your serial number with each message, writing a concise description of the difficulty. If sending sample code by way of an email attachment, please remember to supply any non standard INCLUDE/#include files that your code sample references. Send your support request message(s) here.

3. By web support form

Fill out the a support request form here.


Support is only available with an up-to-date software license. It is update if it is less than a year since you purchased the product or your most recent update/upgrade. If you are beyond your support period and are interested in receiving technical support, please us this page to request information about an upgrade or update to renew your support.